Job Description
Position: Housekeeping Manager
Requirements:
5–7 years of relevant experience in the hotel industry, preferably in a 4- or 5-star hotel.
Strong knowledge of housekeeping operations, standards, procedures, and hotel practices.
Proven ability to lead, supervise, and manage a housekeeping team effectively.
Excellent guest-handling and communication skills.
Ability to handle guest requests, complaints, and service recovery professionally.
Strong knowledge of room inspections, cleanliness standards, linen, laundry, and housekeeping inventory.
Good leadership, organizational, and problem-solving skills.
Ability to coordinate effectively with Front Office, Maintenance, F&B, and other departments.
Good command of English; additional languages will be an advantage.
Job Responsibilities:
Manage the day-to-day operations of the Housekeeping Department.
Supervise and motivate the housekeeping team to maintain high service standards.
Ensure guest rooms, public areas, and back-of-house areas are maintained to hotel standards.
Conduct regular room and area inspections.
Handle guest requests and complaints professionally and ensure timely resolution.
Prepare duty rosters, monitor attendance, and manage departmental manpower.
Control housekeeping supplies, linen, uniforms, and inventory.
Train and develop housekeeping team members.
Ensure compliance with hotel policies, hygiene standards, and safety procedures.
Benefits:
💰 Salary: OMR 400–500 per month
🏠 Accommodation: Provided by the company
🍽️ Food Allowance: Provided
🚌 Transportation: Provided by the company
🏥 Medical Insurance: Provided
💵 Service Charge: Applicable as per hotel policy
✈️ Annual Ticket: 1-year ticket for vacation
🌴 Annual Leave: 30 days
⏰ Duty Hours: 9 hours per day
📅 Weekly Off: 1 day per week